employer cover photo
employer logo
employer logo

Hilton Garden Inn

Part of Hilton

Is this your company?

Completely disorganized - Server/Bartender Hilton Garden Inn Employee Review

1.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Not many pros to working here except the money... which is a pro at every place of work. Something unique to hotels is that you get to meet so many people from all different parts of the country and the world.

Cons

I received about five minutes of training on my first day. I didn't find out certain rules or ways of doing things until three or four months working there. I didn't mind this too much, but it set the stage for a total disaster of a hotel. The managers have no idea what they're doing, yet they seem to think they should micromanage everything employees do. They're so busy micromanaging that they don't have time to do their actual jobs. We would always run out of food or liquor, even though we would notify a manager before we ran out. It was so embarrassing when a guest would ask for something and I would have to tell them we were out, even if it was something as simple as mozzarella sticks. Scheduling was a nightmare. I will just leave it at that. What's funny is that I saw everyone who originally worked in my department quit one by one, until every employee was a new hire. Every single one. I stayed because I needed the money. But after a certain point, it's just not worth it anymore.

Explore other reviews about Hilton Garden Inn

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear and easy to understand shift expectations

Cons

To be honest nothing comes to Mind

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Small perks and co workers

Cons

Inconsistent hours and short notice

See reviews by: Helpful|Rating|Date|All