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Hilton Garden Inn

Part of Hilton

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Front Desk Agent - Front Desk Agent/Night Auditor Hilton Garden Inn Employee Review

3.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Meeting new people Flexible scheduling is available Able to develop relationships with repeat/long term guests

Cons

You will be dealing with guests who are angry about mistakes that were made by other people, other departments, or even issues that have literally nothing to do with anything at the hotel Boredom, boredom and boredom. You will spend hours just waiting for a guest to come through the door or for the phone to ring. You will have to work weekends and holidays

Explore other reviews about Hilton Garden Inn

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear and easy to understand shift expectations

Cons

To be honest nothing comes to Mind

2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent schedule Run the bar how you want Great guests Management gets what I need Good benefits (if they give you hours to qualify)

Cons

Outdated equipment Outdated pay Somehow still think $15/hr is good pay for cooks Severe staffing issues Low employee morale Toxic trigger happy management Cliquey employees

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