If you fit the "Company Values" it's a great job. - Coworker IKEA Employee Review

Being in a store is like being in high school. If you fit in with the cool kids, and reflect the exact personality type management feels align with the "company values", you can move up in the company. They hire for personality and not skill. They do not train people that are hired for personality but lack skill, which causes issues in running the business. If you have skill but do not fit the narrow personality traits that are valued by US Store Management, then you cannot move upward in the company. Skill does not matter, how hard you work does not matter. The only thing that matters is whether you are smiling when you talk to management. The company is going through a reorganization which is chaotic and poorly managed.