Going downhill fast - Customer Service Representative IKEA Employee Review

3.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount discounts are good the medical insurance is great. Coworkers are cool. Pay stayed the same after O4g was implemented

Cons

Management and leaders lack leadership. The changes that has taken place in the last 6 months are not working and a lot of quality co workers are leaving or looking to leave. The leadership had fallen to the waist side and everyone is unhappy and pointing fingers of blames

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

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