A Nightmare In Retail - Carts Co-Worker IKEA Employee Review

1.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the company of most of the people I worked with. A lot of foreigners and local celebrities shopped at the store. I was exposed to people I would not have met otherwise.

Cons

Management was incompetent at best. From the outside looking in, it felt as if the people in charge had no idea what they were doing. Since the store was extremely profitable, any management problems were swept under the rug. Internal problems be damned, IKEA's too popular to fail. Promotions were purely political. Unless you were apart of the "club", you weren't promoted. People that couldn't lead their way out of a paper bag were put in positions of leadership and power. There's a petty rivalry between those that worked on the second floor and those that worked on the first floor. The employees that worked inside had no respect for the employees that worked outside. There was no official training for my job. I learned how to do everything through trial and error. Very high volume of customers on weekends and holidays.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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