Used to be awesome - Technical Writer Intuit Employee Review

3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Was such a great company to work for for a long time. Amazing benefits, great teams.

Cons

Really went downhill the last two years I was there. Expected way more out of people but didn't increase pay - ie., asked to do stretch roles that were way beyond my skill without really any training to help grow and then never increased my pay but made me REALLY stressed. Lots of business decisions that seemed to disregard the employee and the customer experience... only the stakeholders seemed to matter. Tout "Customer Obsession" as a core value, but obliterate the customer experience with notoriously bad support but still manage to continually increase their prices for the customer.

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2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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