Organization in chaos - everyone is overworked but somehow things don't move forward - Product Manager Intuit Employee Review

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits - 401k match, stock purchase program, well being stipend, etc - organization generally is receptive to using new tech (e.g., AI) and encouraging individuals to be builders

Cons

The organization is not organized for scale (at least in my division). There are way too many middle managers not adding any value; they either shift value or destroy it. Productivity is punished with more work and tighter deadlines, not rewarded; there is no incentive to be efficient.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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