Great place to work if you don't need a challenge - Senior Manager Intuit Employee Review

4.0
Nov 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits are excellent. Brad Smith is a phenomenal and aspirational leader. Everyone at Intuit speaks the same language and knows what is expected of them. The operating values are referenced and talked about every day...they are truly part of working at Intuit and haven't changed in over 10 years.

Cons

Wide variance in how managers work/support teams. Many managers interpret the operating values in ways that don't support a good work/life balance. Intuit also doesn't know how to provide growth opportunities or career advancement opportunities after Sr. Manager roles, as proven by the appointment of a VP, Career growth and advancement. Managers don't want to "give up" good people, so they make it practically impossible for people to move cross funtionally or to different business areas.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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