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      Intuit

      Engaged Employer

      Intuit reviews

      Some great people, but can't get to the next level with its current staff and organizational structure. - Architect - LEC Intuit Employee Review

      3.0
      Nov 4, 2008
      Architect - lec
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance is reasonable at Intuit. There are many opportunities for change for the person who can stay long enough to accomplish them. Compensation package was pretty good. Many of the people are great, but aren't in the right roles.

      Cons

      The culture is bizarre. It is very difficult to figure out, especially if you've come from another large company, or one that understands process and project management. Senior leadership knows this and has failed to address, in fact they seem to like it that way. Intuit is completely incapable of moving the next level. They are stuck in a rut of incremental change, no, not a rut - a cycle. They never seem to make it to the next level.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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