Good company. Horrible politics. - Sales Associate Intuit Employee Review

1.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall as a whole, the company is good. Intuit cares about their communities and offer great benefits to their employees.

Cons

Like I mentioned above, the company as a whole is good. The department I worked in was a nightmare. This specific role is an entry level position. I came in expecting to be coached, critiqued, and challenged. During my almost year there, we had management changes. At first I felt like I had a good solid team of managers that cared and were there to help. I was told consistently that I was doing a great job and that everything was going well. This whole tone changed as soon as they brought on the new manager. The new managers mentality was very cut throat. If you weren't hitting your numbers, there was very little feedback or coaching, just threats of losing your job. I asked several times for the manager to listen to my calls and he did maybe a couple times. He pushed off the coaching to other members of the sales floor because he was always on vacation or in training's or meetings. This was not at all what I signed up for. The new manager was trying to make a name for himself and flex his new manager powers and would absolutely do it at the expense of throwing people under the bus. I was essentially pushed out the door because the manager didn't like me as a person and was looking for all kinds of reasons to let me go daily. I really had high hopes for this position. It was such a let down that the managerial change made everything go south. It seems to me the only way to last in this role or on the sales floor as a whole is to be a complete brown noser. Oh and nepotism is extremely high on the sales floor. If you aren't in the inner circle, you will never move up or even keep your job.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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