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      Intuit

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      Intuit reviews

      Senior leadership team cannot work together to execute a technology strategy for the future - Director Intuit Employee Review

      2.0
      Jan 12, 2009
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and products with a history of focusing on the customer, great work life balance, some of the smartest people in the industry work here with a passionate focus on continual growth and improvement.

      Cons

      Becoming way too political, has become a company where you can't be open and honest with senior executives. Intuit has such potential to make a huge change in the software industry, but we are squandering the opportunity and the trust that our customers have placed in us because senior executives cannot develop an execution strategy to deliver on the CEO's vision.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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