Why we are slipping in the "Great Place to Work" polls - Technical Support Representative Intuit Employee Review

2.0
Jan 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefit packages are the main reasons why I stay at Intuit.

Cons

When you see a company that boasts itself to the world that it's about the people, the customer and so forth and then to see all of the broken processes that no one is willing to fix to truly reflect this mindset, it is very discouraging.

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2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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