DO NOT WORK HERE!!!! - Product Support Intuit Employee Review

1.0
Feb 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro . Other than that the job is completely horrible I'd rather commute at this point

Cons

THE ABSOLUTE WORST JOB EVER. Low pay. 1 day of training and they want you to lie and fabricate to customers about something as important as taxes. Absolute horrible leadership . Strict about everything besides actually helping customers. The product has many glitches and problems and there's no solutions provided to agents to assist customers . Will not allow you to use your pto and is usually short staffed.If you want to keep your sanity do not work at this hole.

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2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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