Often a great place to work. - Senior Marketing Manager Intuit Employee Review

5.0
Apr 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Really smart people who want to create great products for customers and who are dedicated to doing a great job. Great managers who care about the people who report to them. Real concern for work-life balance means hours are usually flexible to allow for family and personal needs as long as the work gets done. Rigorous review processes mean there is good visibility for a job well-done and opportunity for internal movement (varies by group).

Cons

Internal communication is poor, so changes in senior level goals and objectives take a while to work down through the organization. This also means different groups frequently have differing and conflicting priorities. Decision-making can be slow, painful and open to interpretation. In the past few years Intuit has lost its focus on understanding customers and really listening to what they want/need. Management is more tactical than strategic.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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