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      Intuit

      Engaged Employer

      Intuit reviews

      Great Place to Work - Technical Writer Intuit Employee Review

      5.0
      Jun 9, 2009
      Technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A recent focus on design and innovation has created a work environment that is both fun and exciting. Great benefits. Positive and fun work environment. Ability to telecommute. No dress code. Commitment to diversity in the workforce.

      Cons

      Process for promotions and job leveling is unclear. Frequent reorganizations make it difficult to establish and maintain strong manager/employee relationships over time. Employee goals and achievements can be overlooked during managerial transitions.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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