Intuit isn't the company it used to be. Note that this review applies to the small business group. - Software Architect Intuit Employee Review

2.0
Jun 12, 2009
Recommend
CEO approval
Business Outlook

Pros

I think that compared to most companies Intuit's size, it's still probably a pretty decent place to work. Although our commitment to our employees is faltering, it could probably be a lot worse. We've laid off a lot of people recently, but if you're still here, chances are your salary and overall compensation are quite good. If you're willing to play the game, if managing up is your calling, then I think that advancement opportunities exist.

Cons

We've lost our focus on customers - in fact, we've lost our ability to focus at all. We re-org around personalities, not business strategies. Just as soon as we have a team working on something, we start asking them to "think more broadly" - which is code for "focus on more things". Gone are the days when small teams got together and stayed together long enough to figure out the best way that they could deliver for customers. In particular, if you're an engineer, and you are interested in any aspect of product development other than actually coding, Intuit is no longer a good home. The idea these days seem to be that product work is for PM's and designers - and innovation is something to be compartmented off in "whitespace" projects and not to be found in any of our main-line products.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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