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      Intuit

      Engaged Employer

      Intuit reviews

      Not what they advertise - Tax Associate Customer Service Intuit Employee Review

      2.0
      Jan 17, 2019
      Tax associate customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, hours and fair compensation.

      Cons

      Back-stabbing environment that is encouraged by management (mid and upper). They ask for "skip levels" to get a feel but then label employees' as combative if they aren't seeing everything with rosey glasses. And so they can dig up dirt on other employees'. Not participating is seen as being non-cooperative. Being quiet and not joining in with the clique's who gossip and talk about others is seen as "not a team mindset". Expect people to go 100 miles an hour 100% of the time.

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      5.0
      Jun 3, 2026
      Swe intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

      Cons

      Large company processes can sometimes make onboarding and finding the right information slower at first.

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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