Good Company - Director Intuit Employee Review

3.0
Jul 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Intuit has a lot of good things going for it; Customer focused, good products in TurboTax and Quickbooks. Intuit is doing a lot of good work to identify how customers will need new products and how to use existing products in the coming years. The executive team is very focused on bringing in replacement talent from other companies to "update" thinking and skill sets. This is good if you are looking to get into Intuit and you are from a company that has a best-in-class reputation.

Cons

Intuit has shifted much more dramatically to the use of outsourced talent for much of it's work. While this may be one effective strategy, the approach has created low morale in many of it's locations. All the good work done to create an engaged workplace is being undermined by both aggressive outsourcing and a revolving door in mid and senior managers. The common (hidden) question employees and leaders are asking each other is, "have you hit your expiration date yet?" This is a good question if it motivates people to do more; however, the thinking the executive team doesn't have visibility to is that people believe it doesn't matter how good the work you're doing is. You're about to be replaced by someone with "fresh perspective" or, your work shipped elsewhere so stock growth and earnings are accomplished.

Explore other reviews about Intuit

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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