Innovation applied to saving people and small businesses money - Anonymous employee Intuit Employee Review

5.0
Aug 25, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intuit has a real focus on innovation, backed by whitespace time for engineers and opportunities for showing and winnowing and productizing innovative ideas.

Cons

Although actually innovative (with enormous user volume on its user-friendly web and mobile products), Intuit does not yet have a strong external reputation for innovation.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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