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      Intuit

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      Intuit reviews

      Mixed Bag - Group Manager Intuit Employee Review

      3.0
      Sep 13, 2009
      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good feeling in helping to build and distribute products that help customers manage their finances, both consumers and small businesses.

      Cons

      Used to be a focus on the customer, as a way to build the best products that customers would be happy to use and pay for. Now, the 'double digit growth' mantra from a leadership team that has been furiously making changes without regard to what the brand stands for and without a vision for what it will become. (Change without leadership and direction.)

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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