7 Years and Hoping for 7 More! - Anonymous employee Intuit Employee Review

4.0
Sep 15, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to stretch into new roles outside of "resume" expertise (also a downside here) Compensation Leadership capabilty on my my team in particular... cohesive, collaborative, challenging Really smart people (a con for the furture see below) Strong pockets of humility that still nurture the voice of the customer

Cons

Real rsk of losing the great talent we have in the future through a delicate change effort Stretch roles don't always materialize into careeer growth which can lead to burn out Insufficient focus or communication of focus or perhaps clarity (not sure the root cause here) in a time of necessary change We sometimes appear to suffer from the opposite of Not invented here... all the best and brightest ideas and people seem to now come from outside the company

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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