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      Intuit

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      Used to be great... - Senior Product Manager Intuit Employee Review

      1.0
      Oct 22, 2009
      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance Caring, competent, and energizing people Interesting work Great mission

      Cons

      Things have really gone downhill since the new CEO stepped in. Politics drives everything now: layoffs, promotions, and decisions. It's pathetic. Intuit is not going to grow if we keep acting this way. So, why don't I leave? I'm hopeful that things will get better, as Intuit was a fantastic place to work for many years. But, I'll only give it 6 months or so to prove itself. Turnover has still been low - I'm guessing that most people are like me... they are waiting to see what happens in the next little while, but will jump ship soon. That'll be interesting.

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      5.0
      Jun 3, 2026
      Swe intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

      Cons

      Large company processes can sometimes make onboarding and finding the right information slower at first.

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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