it used to be a great place to work, now it's just ok - Director Intuit Employee Review

5.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

-great leadership development tools and programs -good, talented people -great salary & benefits -interesting customer problems

Cons

-very management heavy...lots of bureaucracy, silos, unbalanced say/do ratios. You need a committee of at least 5 VP-level folks (Engineering, Product Management, Sales, Marketing, and Service/Support) to make even small decisions. -has lost its way as a product company, or at least has decided that it wants to play a different way. The new sr leadership team doesn't have deep experience creating & winning with products so they're focusing on acquisitions. As a product person, if I wanted to spend my time integrating offerings & companies I would rather work for Cisco, HP, or Oracle...

Explore other reviews about Intuit

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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