Prepare to stab a few backs to get ahead - User Experience Team Intuit Employee Review

3.0
Jan 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The work is always interesting and thought-provoking. The offices are truly world-class, with a great cafe. Casual, laid-back atmosphere.

Cons

My experience has been that other people love to take credit for your work and get rewarded very well for it. I'm talking a three month trip to England or China or India. All expenses paid to "work" there. It's complete BS... the ones who talk the loudest and longest and have the meetings with the senior leaders win, not the ones who are the smartest and work the hardest. There are plenty of people who work their asses off and save the company's behind every year and never get anything more than a token "Spotlight" award. So if you want to get ahead, prepare to stab a few backs.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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