Smart people, great customer approach just need to move a whole lot faster - Group Marketing Manager Intuit Employee Review

4.0
Jul 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Really, really smart people focused on solving big, important problems for people and small business owners. Long history of really caring about what customers actually need vs. just selling them the latest technology.

Cons

This is starting to change, but the company moves slowly to make decisions that are "no-brainers." And, because Intuit is a nice company, we want to serve everyone well. That means we end up making decisions to serve all people in a mediocre way instead of a targeted group in an excellent way.

Explore other reviews about Intuit

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

See reviews by: Helpful|Rating|Date|All