A very welcoming, mental health focused job - Intuit Customer Service Representative Intuit Employee Review

5.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

* Intuit Corporate really cares about a healthy work life balance and gives plenty of hours to do so * Great pay with a yearly increase * Quarterly Bonus's are super nice

Cons

* Sometimes when taking time off, or making mistakes, instead of helping you learn and grow I sometimes feel berated over it

Explore other reviews about Intuit

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work now

Cons

none that I can think of

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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