Team culture and leadership can be a lot better - Designer Intuit Employee Review

2.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good pay - Benefits

Cons

There appears to be lots of room for improvement in fostering a more positive and effective working environment, along with enhancing the direction and guidance provided by leadership. I hope they will listen to us more and carefully to address this.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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