Pros
They still offer remote positions and your schedule is semi-flexible. They offer stipends and other small bonuses or perks.
Cons
The issue is they are constantly changing our positions and we do not have any consistency. Change is always expected, but they outsourced our jobs to India, threw us to the wolves for all our clients and make us clean up the mess. It’s a crapshoot and they don’t care about how it affects our day to day. They tell us to deal or leave. We were hired with a specific job and duties, with the flexibility to make our own schedules and no phones or client facing, then they completely change the role and department MULTIPLE times. Their excuse is we’re at will and they can do what they want and if we don’t like the change, we can leave, but it’s the principle that we were hired with these perks and it’s basically a bait and switch. They also change our positions so much, that it eliminates our chances of receiving bonuses, because each time they change our positions/roles, we start over with our stats and they don’t take our progress or work from before, they give it to the other person who takes over our spots, so we are credited for any of our hard work closing out clients.