Great place to work, despite the red tape - Controller J.P. Morgan Employee Review

4.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

- knowledgeable colleagues - culture and diversity - benefits and perks - training and learning - mobility opportunities - investing in IT systems development

Cons

- lot of red tape; heavily regulated, internally and externally; too many meetings - salary/bonus often below market rate - job security/advancement - too much reliance on offshoring in the last few years - too many it legacy systems that do not communicate to each other

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5.0
Jun 1, 2026
Recommend
CEO approval
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Pros

Strong problem-solving and analytical skills Scalable backend and distributed systems expertise Fast learner and adaptable to new technologies Ownership mindset and accountability Team collaboration and communication Focus on performance, reliability, and quality delivery

Cons

I can be overly detail-oriented at times, but I’ve learned to balance quality with delivery timelines and business priorities.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working at Chase in Home Equity and First Mortgage. Decent pay, decent managers that were supportive.

Cons

The business credit card department is an absolute nightmare - avoid! We got moved around due to housing market changes. Understandable but they also made it seem like it was going to be the best thing that could happen to us. Told us we wouldn’t be answering calls and then it was full blown call center. It was the literal worst. Most unorganized, unsupportive, dumpster fire of a department.

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