WA State Kaiser: Inexperienced & Untrained Supervisors & Managers, Bullies, Unbalanced Allocation of Work - Analyst Kaiser Permanente Employee Review

2.0
Jan 21, 2018
Recommend
CEO approval
Business Outlook

Pros

WA State Kaiser: Great medical insurance with low out of pocket costs, if you don't mind HMO plans. WDS PPO dental coverage is great with only slightly higher premiums than other area nonprofits. Orca card is affordable ($45/yr), though other area nonprofits provide this for $0-15/yr. Ability to work from home (depending on team/role). Beautiful new campus: 20 minutes from downtown Seattle, right by the Tukwila (Southcenter) train and transit station, lots of windows, a small gym, nice locker rooms with showers, indoor bike storage.

Cons

WA State Kaiser: Numerous layoffs and reorgs in the years leading up to the Kaiser acquisition led to tenured employees filling positions for which they are unqualified and unsuited. The layoffs and reorgs created a culture of fear among tenured employees, some of whom are threatened by high performing new colleagues and protect one another by withholding information, bullying, and slandering to the point of pushing out top performers. Nepotism and 'promotion to incompetence' have been par for the course, so leads, supervisors, and managers often lack experience and proper training. All of the above contribute to an environment in which people are fully disengaged. So much has changed and the turn over has been so high, it is often difficult to find the resource or information you need. Archaic tech and slow adoption means you're not going to be gaining many new technical skills. Email and meetings are misused. Advice to job seekers: If you accept a job, here, make sure you take the time to find a new job *the second you begin to disengage*. Match the effort of your colleagues and then add 20 minutes. Ambition is punished by insecure colleagues, supervisors, and managers. If you would rather keep your self worth and work ethic, don't work here. You won't gain the technical skills or business acumen required to move to another org, and you'll be lucky to leave with your dignity. More for those interested: The following 2 observations illustrate the severity of the problem, here: 1. Every new hire in a certain department is warned about specific individuals. The supervisors and managers are aware of these individuals and even have a nickname for them. Yet, the bullies are still employed without disciplinary action because they hold certifications for which the org paid $10K+. 2. Within 9 months, an inexperienced supervisor lost 5 people of a 10-member team. 3.5 left on their own volition; 1.5 were asked to resign. This usually signals issue with the supervisor/manager. Not here.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great work culture, it's clear that people on every level truly care for the patients they serve.

Cons

There was no negotiation for my salary, though this is likely due to the temporary nature (this is not a full-time position)

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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