Culture of Abuse - Primary Care Physician Kaiser Permanente Employee Review

1.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Job security, cohesive and easy to use computer chart. It is very hard to get fired, and the benefits/compensation are hard to beat. The computer chart is very good and relatively easy to use.

Cons

Abusive working environment. Kaiser (SCPMG) is right for some providers, but for others it will turn out to be one of the worst experiences of their lives. At Kaiser you work for the partners (both current and retired because someone has to pay their pensions), and the nursing unions. They claim to strive for excellence, inclusivity and equality, but you will soon find that everything they say is a farce. If you strive for excellence but make any waves in doing so, you are automatically told that you are the problem. If you kow tow and do whatever they say, they will still find a way to blame you for something that admin told you to do. I know this sounds like bitterness, but I can assure you that it is based on fact. If you realize that you are being abused in any situation, just leave. That is my advice, and in hindsight, I probably stayed much longer than I should have.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great work culture, it's clear that people on every level truly care for the patients they serve.

Cons

There was no negotiation for my salary, though this is likely due to the temporary nature (this is not a full-time position)

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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