Failing Corporate Organization...Run Don't Walk - Data Specialist Kaiser Permanente Employee Review

1.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

KP has improved its reputation clinically speaking compared to the 80's "I don't want Kaiser...I want to live" reputation. A lot of the people who work here seem grateful to just have a job ("working retired", "poorly educated", etc.) when they would otherwise be working service industry or retail. If benefits matter to you more than a competitive salary (you are a secondary earner in your household), then I can see how KP would appeal to some people because they are gold plated. Admittedly, there are a lot of plum jobs for people who get into middle management "non-contributor" positions, but I would not count on that remaining for much longer. Pension for those who stay past 5 years. Once again, a lot is going to have to change around here shortly because of competitive pressure kicking in. It already has begun.

Cons

This is the most appalling run organization of its size in the world. Seriously, I think large parts of the federal government are better run than this house of cards/rubbish dump. Organizations rot from the head, and Kaiser Permanente suffers from this acutely. The "leadership" is absolutely terrible and completely out of their league when they are not just being flat out corrupt, nepotism, blatantly political, etc.. This trickles down to middle management which is very insecure, does not listen to their employees about staffing or resource concerns, and then acts very hands off until something big breaks and they start knifing people in the back out of contempt. Due to many of the rash decisions being made currently, the last good people with a few neurons to rub together are resigning, changing industries altogether, or taking early retirement. The core IT systems are a completely balkanized joke and show decades of mismanagement and neglect which could be enough to sink the organization by itself in this new day and age. Doctors and clinical folks have way too much say in corporate where they frequently know nothing. The HR organization appears to have been co-opted by union/diversity agenda people who help contribute to the equal opportunity, egalitarian, let mediocrity reign/"let's hire the least qualified/cheapest person we can possibly find who might have a prayer of holding down this job" heck hole of a work gulag full of demotivating incompetents that is KP.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, interesting work, lot of resources

Cons

Very complex internal systems, lor of bureaucracy

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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