This was NOT the Kaiser Permanente that I grew up loving and wishing to be a part of... - Cashier/Receptionist Kaiser Permanente Employee Review

2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay, wonderful commute options, great discounts from various vendors. Other perks are made available AFTER you have either passed your 90 day probation or secured a full-time position.

Cons

I was brought on as a TEMPORARY employee. Please be very careful when agreeing to take a position of this caliber. This particular Kaiser was very vague on rules, training and office procedures. Instead of getting ongoing feedback regarding your performance, they consistently break you down. I felt the environment was unfair, my supervisors and managers were very difficult to get in contact with... it was a very disheartening experience for me. Nobody will speak up when it comes to equal treatment because nobody wants to lose their job. When you are a temporary worker, you have 90 days to "prove yourself"... if you do not pass those 90 days, you are ineligible for rehire.

Explore other reviews about Kaiser Permanente

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits & honestly an easy job

Cons

High school like environment, other than that its a great department

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

302
See reviews by: Helpful|Rating|Date|All