Seek other opportunity - Customer Service Koch Employee Review

2.0
Jan 1, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a pay check.

Cons

If you are liked by management you have chance. If you are a great worker and not in good with management you will be held back and stuck. Annual raises are not given automatically you have the annual review then they decide to review for a raise of which if you get will take 3-6 months to show on your check and is not, repeat not retro so you only make that amount on paper. Invest in a leadership team who values hardworking individuals and leave clicks behind! If I could rate a zero I would! Don't waste your time unless you know upper management very well and are already someone they like. Don't go to HR with a problem it is not kept confidential at all. I read some negative reviews before i took the job and didn't believe it could be that bad. Believe it I know firsthand it is.

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Koch Response
8y
Thanks for your feedback - we’re sorry you feel this way. We do encourage employees to share their ideas and concerns openly (or anonymously through our Guideline) to help hold one another accountable, so we hope you shared these thoughts with HR or your supervisor.

Explore other reviews about Koch

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Such a great atmosphere. The company focuses on adding the most mutual benefit for all parties. Helps you grow, and create meaningful relationships.

Cons

N/A This company is amazing but it is challenging. You will be stretched.

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good insurance. The Atlanta office was more flexible with remote/hybrid work

Cons

The politics. People devalue teammates. Constantly changing direction so no meaningful impact can be made. Not a lot of diversity. If you don’t ask how someone’s kids are, you get complaints that you’re cold and difficult. Got there and a reorg killed the reason I was hired and was never provided with any sort of hope of growth opportunities.

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