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      Koch

      Engaged Employer

      Koch reviews

      Quintessentially Corporate - Technical Support Administrator Koch Employee Review

      4.0
      May 25, 2021
      Technical support administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get exposure to lots of different technologies. Robust knowledge base. Can interact with users both via text chat and phone. Much of the work is automated. There are lots of other departments with jobs you can apply to. Flexible work from home. Flexible overtime. Flexible schedules.

      Cons

      Constantly bombarded with propaganda about how the CEO and capitalism are good. Many systems are poorly documented. Many process owners are poorly documented. Call volume is constantly high. No time for side projects. Strict dress code and punctuality requirements. Frequent crises and changes. Management always asks you to do more and better and faster. Users often submit tickets with too little information, incorrect priority rating, and don't respond to contact attempts.

      avatar
      Koch Response
      5y
      Hello, thank you for sharing about your experience in Wichita, KS. Please know that I have read your review and appreciate your honest feedback; I have also shared this with the appropriate leadership team. – Cali from Talent Solutions

      Explore other reviews about Koch

      5.0
      May 6, 2026
      Hr intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Such a great atmosphere. The company focuses on adding the most mutual benefit for all parties. Helps you grow, and create meaningful relationships.

      Cons

      N/A This company is amazing but it is challenging. You will be stretched.

      1.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good insurance. The Atlanta office was more flexible with remote/hybrid work

      Cons

      The politics. People devalue teammates. Constantly changing direction so no meaningful impact can be made. Not a lot of diversity. If you don’t ask how someone’s kids are, you get complaints that you’re cold and difficult. Got there and a reorg killed the reason I was hired and was never provided with any sort of hope of growth opportunities.

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