Bait and Switch - Desktop Support Supervisor Komatsu Employee Review

1.0
Nov 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Medical benefits and 401k available the same day. HR team are great people

Cons

IT Management does not manage and are afraid to set expectations as employees are not bound to performance expectations related to customer service. IT staff are all cowboys...6 months to deploy a mouse...no pressure from management

Explore other reviews about Komatsu

3.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A name brand company is always nice to have on a resume, Employees are generally nice. They care about safety. They have a lot of "town halls" to give you updates about financials. They want internal employees to apply for jobs if they become available. Benefits are decent - they have the minimal to entice good employees.

Cons

Four days in office, even if you were initially hired into the company as a 2 day remote employee. Office is loud and cold. There isn't even enough space but you must come into office to sit on the meetings on Teams. You will get between 0 and 3% raises and you will be told that there is not way to "exceed expectations" but you will be required to and will ambush you to create performance reviews. A giant issue is on it's way to Komatsu - all of their employees are retiring. They are all retiring right now and they are not training others to fill the roles and the next 5 years are going to be painful. Those retiring - they've seen the company go from an amazing company with pensions, extra time off, and extravagant Christmas parties to what they are today - greedy overlords with BYO food for a mid-day Christmas party lunch. It's unfortunate.

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