Don't ruin your career by joining this company - Service Komatsu Employee Review

1.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Reputed global Japanese brand. ( the image of which is being tarnished in Australia) Product quality and reliability. Salaries paid on time.

Cons

A company in Australia that is completely devoid of process and systems. One does not learn here they only unlearn!!! Literally a non-existent HR and a chaotic working process that will put the global Japanese Komatsu brand to shame. A company where merit fails and where- who you know is more important than what you know! People can make their way into this company and do jobs they are not qualified for- depending on who they know. Loyalty counts for nothing and the company runs on individual brilliance's of a few committed people. A sure first step to ruin your career is to join this firm!! Rated 1 as there is no option to give 0. There are other professionally managed earthmoving companies in Australia if you wish to pursue a career in this line.

Explore other reviews about Komatsu

3.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A name brand company is always nice to have on a resume, Employees are generally nice. They care about safety. They have a lot of "town halls" to give you updates about financials. They want internal employees to apply for jobs if they become available. Benefits are decent - they have the minimal to entice good employees.

Cons

Four days in office, even if you were initially hired into the company as a 2 day remote employee. Office is loud and cold. There isn't even enough space but you must come into office to sit on the meetings on Teams. You will get between 0 and 3% raises and you will be told that there is not way to "exceed expectations" but you will be required to and will ambush you to create performance reviews. A giant issue is on it's way to Komatsu - all of their employees are retiring. They are all retiring right now and they are not training others to fill the roles and the next 5 years are going to be painful. Those retiring - they've seen the company go from an amazing company with pensions, extra time off, and extravagant Christmas parties to what they are today - greedy overlords with BYO food for a mid-day Christmas party lunch. It's unfortunate.

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