Pros
Stability of Job, solid company, commensurate pay, have never had to ask for a raise, a good job to have in an uncertain economy. The company does listen and is reacting after watching long-term trends, for instance, Failure to retain Co-Mgrs and losing them due to long hours, days off, and weekends/holidays being a factor. They are making progress and addressing these issues after years. The common joke used to be for instance when you had a 1/2 day. "Half a day is twelve hours". You would almost feel guilty if you actually wanted to leave on time on your 1/2 day. In the past year, it has gotten much better in the work/family arena, but the bonuses have been muddied up unmercifully.
Cons
Working weekends, holidays, and evenings twice/three x's a week, advancement is somewhat related to who you know. Company. Bonuses are most times almost unachievable and not really a major factor in your over-all salary. Paid twice yearly and the strings attached are too connected to circumstances out of your control. For instance, up to 10% can be directly tied to what ratings you receive from outside mystery shoppers... Their opinions are too subjective and based on their personal and many times unreasonable expectations. For instance, once had 3 of the vice-presidents in for a visit and unknowingly received a mystery shop "while they were in the store". Our visit went extremely will yet the mystery shop blasted us... Too much power on our pay over an area out of our control and subjective to purely personal and sometimes questionable and biased opinions. Pay is too similar with other companies to justify one staying for long when other opportunities are out there for the same pay yet more normal hours and days.