Not a good place to work, steer clear - Patient Care Technician Kroger Employee Review

1.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the NPs, dietitians, and pcts you work with directly are amazing people. I was lucky in having many fantastic people both in my clinic and our sister clinics who were understanding, helpful, and very friendly. Sometimes patient's are very nice and will make your day Schedule can be pretty nice for some people A new found camaraderie with many people around the country after seeing these reviews and realizing it wasn't just one city.

Cons

Worst corporate management I've ever seen. Communication is rare, usually condescending, and you'll hear 14 different things from different people. Despite the whole "patient first promise" thing they try to impart on you, it is at all times incredibly clear that the company is desperately trying to bring in more money. This translates to them putting unreasonable demands on the actual workers. A clinic could be busy for an entire day with a typical 45 minute wait and you will still get told that you aren't seeing enough people, or that you have to add more paperwork and charting on top of your laughable 15 minute appointment time, or should be doing a better job marketing. an example of this is that recently, techs were told they will also be doing manual vital signs as well as recording patient history, followed by a month later being told they need to be trained to do strep tests and other things they were never trained for. These things were never in the original job description and on top of this at the same time they lowered the base rate of pay to $11.50 an hour. They expect 2 workers to be able to do far more than is possible, it's just not a practical way to run a clinic. On top of that you will be screamed at, quite a lot, especially if you're the tech. You will have patients who are just rude or who are angry at you for not covering their insurance every day. Then, very often people will come by and be mad at you when their insurance didn't cover something. Usually it's because it's a deductible plan or something but you're the first to get treated poorly. You're still working in a grocery store at the end of the day and people will treat you that way, which really sucks. On top of that you have to listen to the constant and inescapable in store music and ads. They will get drilled into your skull and never leave. It's just a really bad environment overall and can break you down quickly. Turn over for is incredibly high, with few lasting more than a couple months.

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5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

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