A truly awful 7 years of my life - Front End Supervisor Kroger Employee Review

1.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

At least the customers at the store within which I worked were usually pleasant and cheerful. And this job was a driving motivation to finish a college degree as fast as possible.

Cons

Nearly everything involved in this job was unnecessarily terrible. Words cannot describe how incompetent the managers at my store were. Kroger is still in the dark ages. They would constantly put themselves on the pedestal and told us to support the Kroger company (ie: don't shop elsewhere) since they were the only ones with "decent wages and benefits". All the while, I knew quite well that even walmart hired workers in at a higher wage than I made after four years as a good employee and two promotions. After 7 years, I still hadn't received a single benefit and had received raises amounting to less than the increase in federal minimum wage. I was supervising the entire sales floor for 8.90, a whopping 1.50 over minimum wage. No benefits, and union dues for a union that allowed a company to pay so little, provide no benefits and keep employees "part time" at 38 hours a week almost indefinitely. It was a union that did in fact mean a lot to full timers, but to part time employees, full time seemed to be offered after a decade of service, and from what I saw, it was given to a few employees when a manager was transferred to another store or was leaving the company. Kroger shifts managers around so fast you barely learn their name before they're gone. Truly a poorly managed company that cannot justify their own high prices and has kept innovation to a minimum, except when it involves replacing service with self checkout robotics.

Explore other reviews about Kroger

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy shifts and adequate break times

Cons

I have nothing bad to say

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

See reviews by: Helpful|Rating|Date|All