Utter Chaos - Certified Pharmacy Technician Kroger Employee Review

2.0
Jun 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Fantastic co-workers and supervisors, for the most part, our customers are wonderful. Management is very accommodating when any employees are ill or have family emergencies. Insurance even when you're part-time, even though it's not cheap and the deductibles are insane.

Cons

Complete lack of communication... from corporate all the way down to the baggers. It's like an extremely convoluted game of telephone. It's very obvious that upper management doesn't care about the employees working in their stores. They ignore phone calls and emails, allow employees to go without earned promotions and raises for months and then act like they don't understand why employees were so upset about it. New employees hire in, get trained and then leave for better-paying jobs because raises are untimely, morale is horrible, and if upper management doesn't care about you, why should you have any loyalty to a company that continues to cause discontent and chaos for you on a financial level? And after being there for so many years, unless you're not union, you will hit a pay cap and be expected to accept this is your professional life because there is no balance of work and quality of life.

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5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!

Cons

Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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