Get experience if you need it and leave promptly. - Front End Cashier Kroger Employee Review

3.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You can build customer service experience here in college (then leave to find a better "entry-level" position). Being a cashier here can improve your people skills. This job looks helpful or decent on a thin resume. After you're in the union (45 days), it is not easy to fire you. If you're in the right area you can work with some nice people. Some departments may be enjoyable (such as stock).

Cons

Kroger doesn't care about its employees. The union does nothing for people who actually do their job. Raises are strictly time based. Starting at minimum wage (new cashier or courtesy clerk), you get your first $0.10 cents raise at six months. After that your next raise is at a year. Praise is very scarce and little rules are often nitpicked (or encouraged to be by upper management). If you start as a courtesy clerk (bagger/cart boy) you have to beg for cashier, which would be fine if it functioned as a promotion but it sadly doesn't. After you're given cashier you get the next paygrade up in the union handbook (very likely ten cents). They can also make you a dual bagger/cashier. If you make supervisor you also get no raise. Vacation benefits and holiday pay are nonexistent until a significant amount of time at the company (over a year). Management is also abused and disconnected from their associates. Due to this disconnection, middle management (supervisors and leads) runs the show and are often incompetent because the only credentials they have are that they've been there long enough to require being given their turn at lead or supervisor.

Explore other reviews about Kroger

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

See reviews by: Helpful|Rating|Date|All