Mgmt does not back you & the job is set up for failure ~ Not a good place to work. - FT PCT Kroger Employee Review

1.0
Feb 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Loved working with the Nurse Practitioners.

Cons

As we all know customer service is what it is and we know that customers are always right. RIGHT? Customers we call "Patients" can and WILL complain if they do not get their way PERIOD enough said; there are way to many examples. Mgmt will make a random appearance at your clinic and interrogate YOU with what the patient complaint states and then look at you as if you are lying with attempts to tell the truth! Its crazy! It is not right! it is unprofessional of mgmt in not trusting and backing their employees. With that said is just one of the many reasons the turn over is enormous in the Louisville regions and I would bet in other regions as well. And now to mention the marketing!! The many computer issues daily and the fact you need to be 3 people at all given times! Or you may get a complaint! Yes its true. Oh and the cleaning alongside ALL that is placed on PCT daily with very low pay scale; is patronizing! Apparently mgmt has not put there feet in our shoes. $12 is NOT a rewarding pay-scale. Oh my goodness I am having a panic attack rehashing.... I should stop. BEWARE! #DONE

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5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back job. Great team. Good to learn about wine

Cons

None really it's a laid back job

4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits at a reasonable cost. First year you get 2 weeks vacation, 5 PTO days, and 5 Health and Wellness days. Loved the hourly (union) people I worked with at various locations. They become your second family

Cons

- Crazy schedule. You will be either scheduled to work a 7-5, 12-10, or a 9-7 depending on the location. And even when the schedule is posted for the period it typically changes week to week, so do not bother making plans. And get ready for 5-10 closes in a row then opening the next day. -9 times out of 10 you never get to use your earned time off due to circumstances at the store you are assigned to. And yes, you will lose them they do not accrue. -If you are lucky enough to be assigned at a store with a strong store manager then things are different, but if not, get ready to blamed for every failure of the store, even when the labor model continues to be cut to the point that you are lucky if you have 2 people in a department and someone from corporate walks in and wants to know why the departments are not set. -Endless micro-managing. Your day is mapped out what you should be doing verses what you know you should be doing. It is check the box that that the "task" is completed when in fact there is no one to complete it, except you. Ergo that is why many just "fudge" it.

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