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Lowe's Home Improvement

Engaged Employer

Think twice before you cross the fence, the greener grass may have been spray painted. - Sales Manager Lowe's Home Improvement Employee Review

2.0
Jun 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility to solve customer issues, even when they are absurd in nature. Proximity to home, co-workers, fixed schedule for the most part, 401K, bonus (if you ever see it)

Cons

Computer systems are from 1980, no they are literally from 1980. Call IT go through the prompts and then you get a message that all lines are busy please call back again later. (If I didn't need help now I wouldn't have called). Corporate Americana, still have to deal with the good old boy's network. They hire from other retail fields as lateral hires, most of those hires have a lifespan of 18 months. Home improvement retail is completely different from Target, Best Buy and many of them can't grasp the product knowledge needed to run a store. Stock price has fallen quicker than the Titanic. Retire rich used to be their motto.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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