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Lowe's Home Improvement

Engaged Employer

Skeleton crew mentality - Head Cashier Lowe's Home Improvement Employee Review

2.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

People Benefits 2 weeks vacation Sick days Free food sometimes?

Cons

If you are a good employee strap in to be ridden into the ground with long hours, unexpected walk outs, and no coverage. May God help you if you walk into a Sunday with "just enough" coverage. Be prepared to cover 2 or 3 departments. If you are competent they will see this and abuse it. They will pass you over for promotion then promise you a better tomorrow which never comes. Department supervisors are no where to be seen. Having the power over the schedule, which they will deny even though they collude to make sure they never have to close. When asked what problems to fix they tell you not to talk about the under staffed building. When they actually post jobs, they cut hours. On top of all this while you're doing the work of 3 people they expect you to find time to do their assinin training that 90% of the time doesn't even apply to your department. Along with this the front end is a disaster. Most of the new selling systems are heaped on them with zero training with the head cashiers scrambling to understand the new system of the month. I would describe my time at lowes as a slow ascent into an unmitigated nightmare.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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