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Lowe's Home Improvement

Engaged Employer

Chaos, ineptitude, needs serious improvement to be as great as should be - Talent Acquisition Lowe's Home Improvement Employee Review

2.0
May 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Fantastic team members and direct management in most cases Great brand name (better responses from candidates, easier to sell initial conversation) Recruiting tools available Good bonus in 2020 due to covid making sales go way up Direct management seems to really care about their employees

Cons

Inept management in roles that they should not be (some manager but primarily director/sr director+) Terrible benefits (2 holidays with 4 floating you have to accrue to use, 6 sick days and 10 pto days for first 5 years) Significantly below market base pay Interdepartmental conflict/trying to make sure their group is kept over others or other acquired under their management with current management fired Consistently changing metrics Metrics not focused on core job functions, there specifically to “prove worth” to upper management (which is important but holding different TA groups to hire metrics doesn’t speak to core functions of employment branding, sourcing, CrM team, etc) No upward mobility Lowe’s salaried hiring requiring relocation and paying well below market value means many rejected offers, especially in tech Attempting to be more inclusive/add more diversity at all levels (positive) but ends up making the TA very uncomfortable in methods and how management tracks/talks about it Constant fear despite doing well on metrics that job will be cut Work life balance was great until around Q1 2021; now many TA members are working every night and weekends No push back from leadership on hiring managers due to fear, lots of saying yes/letting them get away with being unreasonable without repercussions, putting individual contributors in between a rock and a hard place (then yelling at them when they don’t meet unattainable goals)

Explore other reviews about Lowe's Home Improvement

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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