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Lowe's Home Improvement

Engaged Employer

Solid company with a long standing and reputable history, but does not consistently value tenure throughout the chain. - Store Manager Lowe's Home Improvement Employee Review

4.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Opportunity for team players and dependable workers, as well as for great leaders to promote. Great benefit program, including health, dental, vision, 401 K, etc. Extensive training available for all employees, including management staff and is ongoing. It is typically completed on-line and in some cases, with class room settings. Very people oriented and customer service intensive business if you enjoy same.

Cons

Holiday, nights and weekend hours...which is to be expected in this industry. Some high turnover of sales floor and cashier positions, as well as senior management (not all, but some) outside of the store can treat staff demeaning or even threatening, making for a difficult work environment.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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