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Marriott International

Engaged Employer

Good Summer Job - Guest Services Agent Marriott International Employee Review

3.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Great perks. Discounts at any Marriott hotel in the world. Also management is flexible with your schedule and willing to make exceptions when you need time off. Able to learn a lot about the hospitality industry while learning about running a company from the inside. The company is also able to give great references in order to provide advancement within the company. Also, the a fun work environment not at all cut throat or vindictive like some other hotel industries may be. Its all about the numbers though and reaching maximum capacity is essential in having a great day in the hotel.

Cons

You're either going to be working the 7 to 3 or 3 to 11 shift. Both of these can be tiring. The pay also starts at 8.25, so unless you have another source of income, or you don't have very many bills I wouldn't recommend this job. The management also doesn't want to you to tell customers what really going on within the hotel if their room has been overbooked. So learn how to tell a white lie. 30 hours is considered full time so that also limits the amount of money that is to be made while working here.

Explore other reviews about Marriott International

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and fun job at Marriott

Cons

No real cons for this job

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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