3.0
Feb 4, 2014
Former employee, more than 10 years
Bethesda, MD
Recommend
CEO approval
Business Outlook
Pros
Great co-workers, smart and caring. Decent benefits and discounts at hotels.
Cons
Pay was not so great. Long hours sometimes. Management not so responsive - some employee issues were ignored and "swept under the rug" The company used to have that family like atmosphere; employees were cared for and allowed to be innovative. The IT division grew so big, server sprawl exploded and the costs spread down to the property owners. This prompted management to take a hard look at cutting costs. The end result was a massive reorganization, outsourcing and laying off hundreds of good people. There's no sense of loyalty any more.