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Marriott International

Engaged Employer

Traumatic, terribly awful - Resrervations Advisor Marriott International Employee Review

1.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

There are no pros in this place, if anything, the good people working there, and the leads (mostly)

Cons

When you go to work to this awful, terrible place, you have to resign off your life. yoy have no life when you work for Marriott. i worked there for nearly a year and all I can say is... I rather starve myself and become homeless than go back there for more. The management is terrible and are often too occupied looking at their own bellybutton. they do not care for you. So much for ergonomics training when then you cannot sit in the same place every day, having to use differen chairs and having to move it up and down until you find the right height. No back support. Do not bother asking for food rest, al least you take it home with you every day, because you have no place to keep it and you might find somebody else using it next day. HR is not there to help you. They are there to punish you and maje your life more difficult. If you want to have good shifts, you have to step over your colleagues and lie and sell more expensive rooms and so many rooms as you can. Do not expect a rest between call and call. 140 calls in 7.30 hours seems to be the rule, no time to go to the toilet or drink water. You have to ask permission to go to the loo and have to drees to impress even though you are working over the phone. As per incentives? Power hours will give you at best a bag with a lolipop an some gummy bears or a pass to be able to come to work in jeans. I have seen people have breakdowns and my own health took a tumble because of the stress.

Explore other reviews about Marriott International

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Summer Intern Business Challenge! Lots of fun. Lots of chats, career development and office opportunities! Talented people.

Cons

Work didn't feel that meaningful to the company as a whole.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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